Available Upgrades

Upgrade Notes Release 1.2+ to Release 3.0

Scientific Atlanta's TNCS developers have been busy adding many new and enhanced features to the latest release of TNCS. TNCS 3.0 includes all of the following features that have been added and/or enhanced from the TNCS 1.2+ that you are currently running.

  1. Online Add / Delete - Equipment and groups can be added to the devlist while TNCS is online and active, no longer do you have to manually add a device to the devlist, shut down TNCS and restart it for the new equipment to be recognized. On the main TNCS screen the operator simply, right clicks in the device list tree where they want to add a device or group.
  2. Timed Events -Any parameter on any device that can be changed can now be scheduled to occur on at a predetermined time for one time events, daily events, and / or weekly events.
  3. Custom Top Level Screen - The top-level screen for TNCS can now have maps or logical views of your network. A geographic map of your serving area can be displayed with each of your facilities identified on the map. When an alarm is activated at a facility site it will begin to flash on the map with the color that matches the severity of the alarm.
  4. Custom Floor Plan Screens - Once the operator double clicks on a site in the top level screen a customized floor plan of the this site can be displayed. The floor plan view replicates the actual layout of the site with doors, aisles, and ancillary equipment shown. When an alarm condition is detected in a device, that aisle that contains that device will begin to flash with the color that matches the severity of the alarm.
  5. Simple Reporting - Five preprogrammed reports are now available
  6. SNMP Manager - TNCS can now manage the SNMP enabled devices in your network.
  7. Alarm Correlation - When two, three, four, or more events occur in the network that are related TNCS can correlate the events and create an alarm for the real problem through Alarm Correlation Scripting.
  8. Protocol Converters - With the introduction of protocol converters, at smaller hub sites, TNCS servers are no longer required. A TNCS server at a remote location controls and manages the protocol converter via the Ethernet LAN. The protocol converter translates the TNCS server commands from Ethernet to RS-422/485 or RS-232 whichever is needed to communicate with the equipment at the hub. No longer do you have to travel to remote hub sites to make changes to the TNCS server.
  9. New Protocol / Devices - TNCS has added protocols to communicate with the ADC DV6000, Homeworx and Optiworx product lines, Motorola Omnistar and GX2 product lines, and BarcoNet product lines.
  10. HMS Compatibility - TNCS is now compatible with the Hybrid Management Sublayer (HMS) standard from the SCTE. Compatibility with this new standard allows TNCS to manage and control any vendors HMS transponders.
  11. Alarm Filter - Every alarm parameter on every device now has an Alarm Profile that allows the operator to filter (delay) the alarm when an alarm condition occurs. This delay can be anywhere from 1 sec to 18 hours. This helps to eliminate nuisance alarms.
  12. Device Notes - Each device now has a text file associated with the device that allows the TNCS operators to record information about the device; i.e. problems found, problems resolved, in service date, etc.... When a notes file is created for the device a notes icon will appear on the detail screen for that device.
  13. Enhanced Naming - Groups and devices can now have longer names (up to 20 characters) and can start with numeric characters and/or consist of only numeric characters. In addition 20 levels of parent / child grouping is now supported.
  14. Page on Clear - TNCS will now send a page when an alarm clears.
  15. Printing - Any of the device / group detail screens and reports can now be printed.
  16. Online TNCS User Guide - Click on the HELP icon on the tool bar and access the entire TNCS USER GUIDE, which is indexed and can be searched via keywords.
  17. More Email and Pager Accounts - Up to 64 individuals, each with an email and/or pager, can be assigned to one or more of the 16 notification group to receive alarm information.
  18. Diverse Notification – This new feature allows the operator to select between two different alarm notification groups for each parameter on a device.
  19. Web Browser Client – A technician can now client into TNCS with the use of a standard web browser. The need for special TNCS client software installed on laptops and remote computers is eliminated.
  20. Windows XP Compatibility – Server and client applications can now be hosted on Windows XP-Professional operating systems.
  21. ROSA EM Compatibility – In systems where the new ROSA EM site manager is used, TNCS will interface and function seamlessly with each ROSA EM in the network. TNCS can provide the operator with an overall network view and aggregate alarms and alarm notifications, retain historical logs and perform multi-site back up.
  22. Support for New Devices – Support for new and legacy devices is continually being added to TNCS. To review the latest list of supported devices visit the Supported Device page.
  23. Encoder Backup – Automatic backup scripting is now available for the D9030, D9032, D9050 encoders.
  24. Hot Key Feature – TNCS Web Client supports easy navigation from the Active Alarm Report window to the alarming Device Details window.
  25. Highlighted Device Detail Tab – Added “Highlight” to the Alarm Information tab in the Device Detail window for the TNCS Web Client.
  26. Web Client On Line Add/Delete – The online add/delete function is now available on the TNCS web client.

Purchasing the upgrade to TNCS 3.0 will put all of the above feature enhancements at your fingertips, saving you time and money. Paying for the upgrade many times over in the first year alone.