Product Repair

Product Repair Tags

Product returned for repair, both in-warranty and out-of-warranty, should have a tag attached to the product detailing the failure mode. Attaching a failure tag with a clear description of the symptoms will help us diagnose the repair more quickly and accurately. To have failure tags sent to you at no charge, please provide the following information:

Required fields:

Company Name:    
Street Address:    
City:    
State:    
Zip Code:    
Country:    
Contact:    
Phone:    
Fax:    
Email address:    
     
Type of repair tags required:    
    Digital headend repair tag: PN 4002120
    Explorer® set-top repair tag: PN 712552
    Transmission products repair tag: PN 4004401
    Cable modem repair tag: PN 745330
    IP-STB repair tag: PN 4022176
Quantity:  

Your request will be processed within 24 hours.
Thank you.

 


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