Scientific Atlanta constantly strives to improve its user documentation in order to enhance our customers' experience with our products.
As a Scientific Atlanta customer, we value your opinion. We need feedback from "real world" users like you in order to improve our documentation. If you have used documentation for a Scientific Atlanta product and have comments about your experience with it, please complete this survey.
Note: You don't have to answer all of the questions. Please answer those that apply to you.
Document Title:
Document Part Number: Revision: (usually on back cover or last page)
* First Name, Last Name, and E-mail address are required if you want to be contacted regarding your survey comments.
1. Overall, I am satisfied with the information presented in this document.
2. The material is presented at the appropriate technical level.
3. Instructions and procedures are clear, understandable, and easy to follow.
4. The information in the document is accurate.
5. The document contained the information that I needed.
1. Information is presented in a consistent style throughout the document.
2. Overall, the document is easy to use.
3. It is easy to find information in the manual and to use the manual as a reference.
4. The illustrations, drawings, and examples in the document helped me better understand the material.
5. Regarding the amount of illustrations, drawings, and examples in the document; there were:
1. Please identify what you found MOST valuable in the document, and why.
2. Please identify what you found LEAST valuable in the document, and why.
3. Please identify what you would CHANGE in future versions of this document.
4. Please include any other general comments here.
IMPORTANT:
Do NOT click the RESET button unless you want to clear ALL of your current responses from the entire survey form and start over!
When you have completed your survey, click the SUBMIT button to forward your answers to Scientific Atlanta.