Element Management Benefits

Benefits fall into two categories: Lowered mean time to repair (MTTR) and Return on Investment (ROI)

Element Management

• Significantly lowers MTTR resulting in increased customer satisfaction and lower operational costs
• Provides the local system operators with a Fast, Easy to Use, Intuitive Tool for Recognizing, Trouble shooting and Correcting network problems
• Provides an SNMP interface to the Overall Network Manager for all non SNMP devices with Traps, Gets, & Sets
• Integrates multiple devices from multiple vendors on a single platform
• Provides flexible client options
• Offers compelling economics to justify managing small hub sites
• Automates backup of equipment
• Provides rapid troubleshooting and problem recognition
• Provides tools to easily manage large networks with many devices
• Minimizes equipment set-up time
• Lowers maintenance burden
• Provides user defined grouping of equipment and sites
• Provides customized display to meet specific customer needs • Client/Multi-server architecture
• Is scaleable from single headend to large network
• Ensures network can be accessible from multiple locations
• Provides Automatic and multiple alarming methods (visible, pager, SMS (Europe), email, SNMP)
• Reduces time to recognize a problem in the network

Return on Investment (ROI)

An element management system reduces operational expenses. Being able to focus maintenance efforts on the locations where maintenance is most needed brings down the average maintenance cost. Of course, the element management system needs to point out where maintenance engineers should focus, or take the initiative for automated redundancy switching and automated maintenance. The result is more effective maintenance and increased up time at reduced cost. Often, after installing an element management system, operators can refocus the maintenance engineers and expand their contribution to the network by using them to add new services.

Preventive maintenance also reduces truck rolls significantly since the network becomes more reliable. Imagine the revenue impact if you could reduce the amount of truck rolls by 50 percent.

• Reduced MTTR = operating expense savings

  • Efficient repair and maintenance

  • Fewer truck rolls

  • Right technician to the right place with the right equipment at the right time

• Reduced MTTR = uptime

  • Customer satisfaction

  • More suys

  • Customer retention

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