Content Distribution (PowerVu) Services: Overview
For more than 20 years, Scientific Atlanta has provided
the total service package to take the work out of networks.
Advice. Planning. Design. Installation.
Training. Warranty Plans. Upgrades. We've enabled hundreds
of programmers, broadcasters, service providers and private
network operators to meet their business and creative goals,
as well as the expectations of the customers they serve. We
know how to take the work out of networks. Take advantage of
our expertise and take charge of your future.
Take it Easy
When reliable products converge with dependable people and
the service they deliver, you can take it easy. Our
experienced team of experts delivers it all to you -
Sales Representatives and Sales Engineers listen, analyze
and advise you on the best solution.
Program Managers coordinate all the details needed to
deliver your system.
Systems Engineers deliver the applications and functions you
need.
Project Engineers oversee all of the installation activities
for your system.
Operations Experts integrate the PowerVu® system into your
environment.
Installation and Test Engineers ensure system quality and
get you on the air.
Then, our customer service and technical support team
maintain the long-term relationship with you to keep your
system on the air, delivering programming and revenue.
Take Control
Whether it's
24 x 7 telephone support or assistance with
product repairs, we put you in charge. Uplink
troubleshooting? We have decades of satellite experience.
Software Support? We write the code, we know how to make the
features and applications work for you. Training? Our
training center with a fully operational uplink system
enables you to operate your new system from the very
beginning. And, whenever you add new operators or increase
the capabilities of our PowerVu system, additional training
is always available to fit your business plans. Take Your
Pick
Choices are important. When it comes to a service package
for your PowerVu system, choose from the standard warranty
or enhanced service contract. And, if you have special
service needs, we'll tailor options to meet your particular
requirements. A full-service contract covers all your
service needs at a fixed price to help you control costs.
With today's emphasis on limiting staff sizes, a service
package is ideal if you have limited in-house technical
support. We Take Care of You
We inspect and test every product before it leaves our
factory so your system goes online quickly. As time passes,
should any product need repair or replacement, our
around-the-clock help lines are ready to serve you. Software
upgrades are also just a phone call away. Because
Scientific Atlanta is your single-source supplier for your
entire system, compatibility of parts is assured, and most
replacements for current standard products are in stock at
Regional Service Centers for fast response. On most
occasions, replacement parts can be shipped within 24 hours.
Take the Next Step
Take charge and take action - call today. Learn how the
right service package for your PowerVu system can deliver
enhanced performance and peace of mind. Protect your
investment. Stay on air. Take the next step - contact your
Scientific Atlanta representative now.
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